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Compliance Services

Customs Clearance & Brokerage

Customs brokerage and digital import-export clearance through the ICEGATE portal.

ICEGATE Customs Brokerage & Filings

Clearing customs is a vital part of international shipping. Our dedicated custom broker handles all digital filings directly on the Indian ICEGATE portal, ensuring swift release of your goods via its custom house agents in any part of India either in air as well as sea import as well as export consignment.

Scan2Freight Customs Clearance

Our dedicated custom experts verify HSN codes, calculate customs duties, and coordinate inspections to prevent costly port delays.

Essential Customs Filings

  • Bill of Entry (BoE): Mandatory customs declaration filed for all import consignments entering the country, detailing description, value, and duty calculations.
  • Shipping Bill: Mandatory export declaration filed with customs before loading cargo onto a vessel or aircraft.
  • ICEGATE Port Clearances: Handling electronic manifest filings, custom duty payments, and coordinating Let Export Orders (LEO).

Import Customs Clearance Services

Navigating the complexities of Indian import regulations requires deep expertise. When goods arrive at an Indian seaport, airport, or land border, they are subject to strict scrutiny by customs authorities. Any error in documentation or misclassification can lead to severe delays, heavy demurrage charges, or even cargo confiscation. Our dedicated custom experts ensure a frictionless import process from start to finish.

Our Comprehensive Import Clearance Process

  • HSN Classification & Tariff Advice: Our dedicated custom experts classify your products under the correct Harmonized System of Nomenclature (HSN) codes. This ensures you pay the legally accurate Basic Customs Duty (BCD) and IGST, while preventing future audit disputes.
  • Bill of Entry (BoE) Filing: Our dedicated custom experts handle Prior, Advance, and Regular Bill of Entry submissions directly on the ICEGATE portal. By filing advance BoEs before vessel arrival, our dedicated custom experts significantly reduce clearance turnaround times.
  • FTA & Duty Exemption Utilization: Our dedicated custom experts help importers leverage Free Trade Agreements (FTAs), Comprehensive Economic Partnership Agreements (CEPA), and Preferential Trade Agreements (PTA) by ensuring valid Certificates of Origin (COO) are applied to legally reduce or eliminate import duties.
  • Specialized Clearances (SVB, EPCG, Advance Authorization): For multinational companies transferring goods between related entities, our dedicated custom experts handle Special Valuation Branch (SVB) procedures and also manage duty-free clearances under EPCG and Advance License schemes for manufacturers.
  • Customs Examination & OOC: Our dedicated custom experts and field agents physically coordinate with port authorities for seamless cargo examinations, scanning, and sampling (like FSSAI, Plant Quarantine, or ADC), rapidly securing the final 'Out of Charge' (OOC) order so your goods can be dispatched to your warehouse.

Export Customs Clearance Services

Exporting goods from India demands precise compliance with the Directorate General of Foreign Trade (DGFT) and Customs laws. Whether you are shipping standard commercial goods, temperature-sensitive perishables, or hazardous materials, our dedicated custom experts ensure your cargo meets all regulatory requirements before it is loaded onto a vessel or aircraft.

Our Comprehensive Export Clearance Process

  • Shipping Bill Generation: Based on your Commercial Invoice and Packing List, our dedicated custom house agents instantly file the Shipping Bill on ICEGATE and handle all types of shipping bills: Free Shipping Bills, Dutiable Shipping Bills, and Ex-Bond Shipping Bills.
  • Export Incentives Management: Our dedicated custom house agents ensure your Shipping Bills are filed accurately to claim vital government export incentives and manage the documentation for Duty Drawback, RoDTEP (Remission of Duties and Taxes on Exported Products), and RoSCTL schemes, ensuring the benefits are credited directly to your ledger.
  • Factory & Dock Stuffing: Our dedicated custom house agents provide comprehensive support for both factory-stuffed containers (coordinating with central excise/customs inspectors at your premises) and dock-stuffed cargo (handling the consolidation and packing at the port CFS).
  • Let Export Order (LEO): Our on-ground port teams manage the physical verification of containers, seal checking, and document validation by customs officers to obtain the final 'Let Export Order' (LEO)—the ultimate permission to load your cargo.
  • Export General Manifest (EGM) Integration: Post-sailing, our custom experts rigorously track and ensure that the carrier files the EGM with customs. A successful EGM integration is mandatory for the closure of your export cycle and the realization of your export incentives.
Triangular Freight Services

Cross Trade Consignment

Our dedicated custom experts coordinate international cross-trade consignments (triangular shipments) moving cargo directly from origin to destination without entering the buyer or intermediary's home country, ensuring complete supply chain discretion, seamless documentation, and regulatory compliance:

Cross Trade Consignment Worldwide - Triangular Logistics Workflow
Cross-trade shipment planning Seller in Country A → Buyer in Country B, arranged by a company in Country C.
Ocean freight FCL/LCL, carrier booking, sailing schedules, and freight coordination.
Air freight Express, standard, and consolidated shipments.
Door-to-door logistics Pickup, international transport, customs coordination, and final delivery.
Documentation Commercial invoice, packing list, bill of lading/air waybill, certificates, and other required documents.
Customs & compliance coordination Export/import requirements and shipment documentation.
Transshipment & consolidation Cargo consolidation, deconsolidation, and hub operations.
Warehousing Storage, inventory handling, packing, labeling, and distribution.
Cargo insurance Arrangement of appropriate transit coverage.
Shipment tracking Milestone updates from pickup through delivery.
Dangerous goods/project cargo Coordination where applicable and subject to regulations.
Incoterms support EXW, FOB, CIF, CFR, FCA, DAP, DDP, etc.
Global destination delivery Coordination with local agents/partners in the destination country.
Mandatory Customs Compliance

Import & Export Customs Assistance for Waiver Certificates (African Countries)

There will be the mandatory requirement in the below African countries for the production of the waiver certificates or Loading certificates in the custom for the custom clearance after the arrival of the cargo and our dedicated custom experts assist for the issuance of these certificates.

Angola ARCCLA / CNCA
Benin BESC
Burkina Faso ECTN
Burundi ECTN
Cameroon BESC
Central African Republic ECTN
Chad ECTN
Congo ECTN
Democratic Republic Congo FERI
Djibouti ECTN
Equatorial Guinea ECTN
Egypt ACID
Gabon BIETC
Guinea ECTN
Guinea Bissau CEE
Ivory Coast (Côte d'Ivoire) BSC
Liberia CTN
Libya ECTN
Madagascar BSC
Mali BESC
Niger ECTN
Senegal ECTN
Sierra Leone CTN
South Sudan ECTN
Togo ECTN
Critical Compliance Notice: Failure to produce validated loading/waiver certificates prior to vessel discharge can result in heavy customs fines and cargo release impoundments. Our dedicated custom experts oversee the complete application, document verification, and official issuance directly with authorized regulatory councils.

Customs FAQ

What is a Let Export Order (LEO)?
The LEO is the final customs clearance order certifying that the cargo has passed all inspections and can be loaded onto the departing vessel or aircraft.